Recruiting Text Messaging Software for Staffing Teams
Recruiting text messaging software lets recruiters text applicants from a company number, confirm interviews and keep every conversation in one place. ColdTexting gives each recruiter a two-way inbox, interview reminder sequences, saved replies and consent records for every candidate who applied.
Applicant consent
Text every applicant who asked to hear from you by text
Candidates check texts between shifts and classes. The application form is where you earn the right to reach them there.
Applicant text consent is a checkbox on your application form that names your company and says the candidate agrees to receive texts about their application and interviews. ColdTexting stores that wording with each candidate, together with the time, the form, the job and the IP address, so any recruiter can show where the permission came from.
New applicants arrive from your careers page form, from a CSV export or from your ATS through Zapier. A candidate without a consent source does not import. Sourced profiles found on job boards are a different case, and the rules for those are covered in is cold texting legal.
Interview reminders
Confirmation and reminders that run themselves
Booking an interview starts the schedule. A reply confirms, reschedules or hands the conversation to the recruiter.
An interview reminder sequence is a set of timed texts tied to one interview slot. It confirms at booking, reminds the day before and a couple of hours before, and sends a no-show follow-up only when the recruiter marks the interview as missed. A reply of C tags the candidate as confirmed, R opens a reschedule conversation with the recruiter, and STOP ends every text to that number at once.
Reminders respect quiet hours in the candidate's time zone, so an early shift interview never triggers a text at 6 in the morning. The step builder and more timing examples are on the SMS sequences page.
Recruiter inboxes
Each recruiter owns their candidates, every template carries a score
Replies route to the recruiter who owns the candidate, from a company number rather than a personal phone. When a recruiter is out, the team lead reassigns the thread and the full history moves with it. The inbox is described under two way texting.
Saved replies hold your recruiting text message templates for screening, interviews, no-shows and offers. Each template is scored by the compliance check when it is saved, so a recruiter in a hurry picks a text that already has your brand and opt-out line.
Timing
When to send each recruiting text
Good timing keeps candidates engaged and keeps texts inside quiet hours in the candidate's own time zone.
| Text | When to send | What it should include |
|---|---|---|
| Application received | Within minutes of applying, inside quiet hours | Company name, job title, what happens next |
| Phone screen invite | Same business day | A question the candidate can answer by reply |
| Interview confirmation | At the moment the slot is booked | Date, time, address or call link, confirm keyword |
| Reminder | One day before and two hours before | Time, parking or call details, reschedule keyword |
| No-show follow-up | 15 to 30 minutes after the start time | A short offer to pick a new time |
| Offer follow-up | Business hours, after the offer email | A pointer to the email, no salary details by text |
| Close-out | When the role is filled | A thank you and whether you keep their profile |
Staffing firms that text both candidates and client contacts often run both from one account, as described in business texting. Seat counts and limits per plan are on pricing.
FAQ
Questions about texting candidates
Yes, when the application form includes consent to receive texts. ColdTexting stores the consent source with each candidate.
A confirmation text and a reminder before the interview give candidates an easy way to confirm or reschedule by reply.
Yes. Replies route to the recruiter who owns the candidate, and team leads see every thread.
Yes. Saved replies hold your interview, follow-up and offer templates, and every template gets a compliance score.
Confirm every interview by text, from one inbox per recruiter
Growth includes reminder sequences, saved replies and reply routing for up to 5 recruiters. Scale adds 15 users and an audit log export.