Sales Texting Software for Fast Lead Follow-Up
Sales texting software lets reps text inbound leads and prospects from company numbers with full CRM history. ColdTexting sends the first text minutes after signup, runs sequences that stop on reply, routes each reply to its owner and blocks any message that fails consent or quiet hours.
Speed to lead
Reach the lead while your pricing page is still open
The first rep to reply usually gets the conversation. A text lands in the pocket of the lead a minute after the form, not in tomorrow's email backlog.
Speed to lead is the time between a lead submitting a form and the first real contact from a rep. ColdTexting watches new contacts that arrive from your web form, HubSpot, Pipedrive or Salesforce, checks that the form captured consent to receive texts, assigns an owner by your routing rules and sends the first message from that rep's sender number.
Before anything goes out, the text runs through the same compliance gate you see in the composer above. A missing brand name, a public link shortener or a send time outside the recipient's quiet hours stops the message and tells the rep what to fix. For outbound prospecting the rules are stricter, and our guide to cold texting explains where consent has to come from first.
Sequences and routing
Follow-ups that stop the moment a prospect answers
Reps stop chasing leads manually, and nobody gets a scripted nudge after they have already replied.
A sales sequence is a set of timed texts that goes to one contact until they reply, opt out or reach the last step. Any inbound message ends the sequence for that contact, so the rep takes over with a real conversation. Steps are spaced in days, and every step is checked against Florida, Oklahoma and other state limits on sales texts per 24 hours. More examples are on the SMS sequences page.
Each contact has one owner. Replies go straight to that rep and fall back to the team queue when the rep is away. Managers read every thread in the shared inbox and can reassign a conversation in one click without losing its history. The full inbox is described under two way texting.
CRM and manager view
Every text on the deal record, every rep on one screen
Texts, replies, opt-outs and consent records sync to the contact and deal in HubSpot, Pipedrive or Salesforce, so the next rep or the account executive sees what was said without asking. A new CRM contact with a consent record can start a sequence without anyone copying numbers between tabs.
The manager view shows open threads, unanswered replies and opt-outs per rep for the week. It shows where a lead is waiting, not a leaderboard. Field mapping and sync direction are covered in CRM SMS integration.
| Rep | Open threads | Waiting on rep | Opt-outs |
|---|---|---|---|
| Owen Patel | 34 | 2 | 1 |
| Priya Shah | 29 | 0 | 0 |
| Jon Becker | 41 | 6 | 2 |
| Team queue | 7 | 3 | 0 |
Plan fit
Pick the plan by team size and CRM
Every plan includes unlimited compliance checks, consent records and STOP handling. Seats, numbers and integrations grow with the team.
| Team | Starter | Growth | Scale | Enterprise |
|---|---|---|---|---|
| Users | 1 | 5 | 15 | Unlimited |
| Sender numbers | 1 | 3 | 10 | 30 |
| SMS segments per month | 500 | 2,500 | 10,000 | 40,000 |
| Sequences that stop on reply | No | Yes | Yes | Yes |
| Reply routing and saved replies | No | Yes | Yes | Yes |
| HubSpot, Pipedrive and Zapier | No | Yes | Yes | Yes |
| Salesforce, webhooks and API | No | No | Yes | Yes |
| Audit log export | No | No | Yes | Yes |
| SAML SSO | No | No | No | Yes |
| Price billed yearly | $24 per month | $74 per month | $249 per month | $749 per month |
A solo founder doing their own follow-up fits Starter. An SDR pod with a shared CRM fits Growth, and a sales floor with several teams on Salesforce fits Scale. Monthly billing and the full limits table are on pricing.
FAQ
Questions about sales texting software
Leads read texts quickly and reply faster than to email, so a text minutes after a form signup raises contact rates on inbound leads.
Yes. Each contact has an owner, replies route to that rep, and managers see every thread in the shared inbox.
Contacts, consent and replies sync with HubSpot, Pipedrive or Salesforce, so every text appears on the deal and contact record.
Growth includes 5 users, Scale 15 users and Enterprise unlimited users.
Related pages
Give every inbound lead a text within minutes
Growth adds sequences, reply routing and HubSpot and Pipedrive sync for teams of up to 5 reps. Scale adds Salesforce and 15 users.